Help & Support
Get help with Code Router and find the right support channel
Overview
Need help with Code Router? This section points you to the right place depending on what you're trying to do — whether you're troubleshooting an integration, looking for an answer to a common question, or reporting a problem.
Code Router is a unified, OpenAI-compatible AI gateway: you get one API key and one
base URL (for example https://ai.sammier.com/v1) to call many model
providers, with model groups, token groups, quotas, and usage tracking.
Get Help
FAQ
Check answers to frequently asked questions for quick problem resolution.
Community
Find out where to ask questions and exchange tips with other users.
Feedback
Found a bug or have a feature suggestion? Let us know.
Support Channels
Code Router is a brand-new project, and its official support channels are still being set up. For now, the most reliable way to get help or report problems is through GitHub.
- GitHub Issues — For bug reports, feature requests, and technical questions, open an issue on the source repository: github.com/ssgzy/Router-new-api. This is the recommended channel while others are being established.
- Community chat — Real-time community channels (chat groups, forums) are not yet available. (待补 / TBD)
- Direct contact — A dedicated support contact (email or ticketing) has not been set up yet. (待补 / TBD)
Before You Reach Out
To get a faster, more useful answer, please gather the following when you have a problem to report:
- The endpoint and base URL you called (e.g.
https://ai.sammier.com/v1). - The model name (or model group) you requested.
- The exact error message or HTTP status code returned.
- A minimal request example (with any secrets such as your API key removed).
- Roughly when the issue occurred and whether it is reproducible.
Never share your API key, tokens, or other secrets in a public issue or message. Redact them before posting.
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